Account Manager - R.J.

Account Manager - Rio de Janeiro

Our client is a multinational addressing histopathology business in the medical diagnostics and lifesciences segments looking for an Account Manager to be based in Rio de Janeiro.
Résumés should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Code in subject: Account RJ
Reporting to the Marketing Manager, the Account Manager ultimate objective is to serve as first line interface with Customer, promoting the company's solutions and products and generating order intake / sales.

Responsibilities include:
Research and identify leads with potential new customers in line with strategic directives in order to generate Sales and to expand the company's customer base.
Account Management: actively manage existing Key Accounts in order to achieve maximum customer satisfaction and maximize sales potential through repeated business as well as cross selling activities. In cooperation with Sales/marketing Manager develop and implement brick walling strategies to secure the key account for the company.

Internal Coordination:
identify Customer expectations with regard to product performance, delivery times, service needs & training and transfer / coordinate the relevant information with internal departments in order to deliver optimal solutions to the market.
CRM: continuously enter up-to-date information into the CRM database in order to provide a sound basis for activity planning.

Projects:
Plan and deliver special projects as requested by the Sales Manager in order to address specific tactical and/or strategic business needs.
Market & Competitors Research: supply information on Market share development, competitor’s activities, trends and market developments in geographic region of responsibility to Sales Management and Marketing.
Product Installations & Support: conduct product installations and customer operational training including trouble shooting in order to ensure the customer satisfaction.

Academic Background: Degree in a Life Sciences area (of equal value is a recognized experience in the histopathology field)

Languages:
Fluency in English and Portuguese is mandatory and preferably also in Spanish.
Experience requested: Minimum 3 years of experience in similar job in histopathology field, proven performance record on sales.